A recent ENA study found more than half of emergency nurses surveyed reported experiencing such verbal or physical abuse within the previous 7 days. Of more concern, according to ENA, was the finding that in almost half of the cases of physical violence, nurses said no action was taken against the perpetrator; and in three out of four cases, hospitals did not respond to nurses' reports of violence.
"Research has shown hospitals that have policies and plans for addressing workplace violence have lower rates of violence than hospitals that don't," said ENA President Ann Marie Papa, DNP, RN, CEN, NE-BC, FAEN. "Hospitals with policies are far safer for the healthcare professionals working in them and for the patients they care for. We have a responsibility to our colleagues and our patients to make our hospitals - and our emergency departments - as safe as possible. I strongly urge all [ED] managers and hospital administrators to download and use this invaluable, important and free resource."
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