Showing posts with label Facebook At Work. Show all posts
Showing posts with label Facebook At Work. Show all posts

Friday, April 15, 2011

Privacy Rights and Asking an Employee to Give You Their Facebook Password

By Eric B. Meyer

A few weeks ago, I wrote about how the Maryland Department of Corrections was facing heat from the ACLU for requiring job applicants to divulge their Facebook passwords. It seems that the Department of Corrections has listened (not to me, but to the ACLU).

The ACLU’s statement

Below are sections of the ACLU’s response to the Maryland Department of Corrections’s decision to no longer require Facebook passwords from job applicants as condition of employment.

The government should not ask people to “volunteer” access to their private, personal communications. If the term “chilling effect” describes anything, it describes this. Few job applicants, eager to please a prospective employer, are going to feel genuinely free to decline to give up their information. Under the DOC’s reasoning, it would be equally permissible (and logical) for them to ask that job applicants volunteer to have the DOC monitor all of their calls, read all of their e-mail, look at all of their letters, and search their houses on demand. The fact that no employer would think of “asking” that strongly indicates how improper it is, and how improper this is.”

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Monday, March 21, 2011

Hospitals Missing Opportunities on Facebook: Results of First Ever Study on How Hospitals Use Facebook - MarketWatch

A new nationwide study by Verasoni AhHa! and Simon Associates Management Consultants of how hospitals across the United States use Facebook suggests that hospitals are not using Facebook to its capacity to engage patients, build healthcare communities or develop their hospital brands.

Only a few hospitals across the United States are utilizing social media to connect with patients, improve the health status of the community and extend their brand, and these hospitals are doing it very well. The majority is not, the study indicates. "It appears that hospitals either have yet to grasp the role of Facebook with respect to connecting with patients, or have not yet invested in the medium to be able to use it as a viable marketing communications and healthcare or community development tool," said Dr. Andrea Simon, President of Simon Associates Management Consultants and co-author of this study.

The study looks at various types of relevant Facebook activities and tactics for 120 hospitals of various sizes and affiliations across the United States. The study includes an analysis of the size of network, frequency and types of posts, and the use of the integration tools available on Facebook, among other measures. "While the numbers clearly indicate that patients are on Facebook, it is the job of hospitals to find them, and engage them in a meaningful way. And, just because a hospital is on Facebook doesn't mean that they are building a meaningful Facebook experience for both the hospital and the patient," said Abe Kasbo, CEO of Verasoni Worldwide, co-author of the study.

Click on the "via" link for the rest of the article.

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Andrew Lopez, RN
Nursefriendly, Inc. A New Jersey Corporation.
38 Tattersall Drive, Mantua New Jersey 08051
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856-415-9617, (fax) 415-9618

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Friday, February 18, 2011

7 Best Practices For Hospitals and Social Media | Hospital Financial and Business News

Kevin Troutman is a partner at Fisher & Phillips LLP in Houston and serves as the chair of the firm's Healthcare Practice Group. Additionally, Mr. Troutman has more than 17 years experience in healthcare management positions, once serving as the senior HR manager for 22 hospitals in five states. Mr. Troutman outlined seven best practices for hospitals to consider regarding social media and hospital employees.

1. Update your policy to include social media. Roughly one-third of employers have enacted policies that address employees' use of social media sites, says Mr. Troutman. While this number is growing, employers still aren't catching on as quickly as expected, especially since sites such as Facebook or Twitter will never phase out but only evolve. "Hospitals need to address social media — they can't just proceed as though they don't exist," says Mr. Troutman. He said most hospitals already have strong confidentiality policies in place, but these need to be amended to include specific parameters for social media use.

2. Decide how much restriction employees will face while at work. Some hospitals have enacted prohibited social media policies for employees, while others have restricted their use all together. While this decision may vary from hospital-to-hospital depending on the work environment, Mr. Troutman shares some general advice. "Encourage employees to minimize the use of personal websites or personal activity while they are on work time. You have to recognize that, once in a while, employees will need to send a personal e-mail. But generally, the policy should be this: while at work, you do work. "

3. Train supervisors so they don't inadvertently create problems. In the ambiguous realm of friending, private messages and wall posts, supervisors need to anticipate potential problems regardless of their intention. For instance, a supervisor sending a friend request to a lower level employee could set up potential claims of fraternization, harassment, or — in extreme cases — stalking. Mr. Troutman shared an instance where a supervisor signed into a Facebook account under another username to look up an employee's social media activity, which could be considered defrauding the employee or invading his/her privacy.

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Any questions, please drop me a line.

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******************************************************

Sincerely,

Andrew Lopez, RN
Nursefriendly, Inc. A New Jersey Corporation.
38 Tattersall Drive, Mantua New Jersey 08051
http://www.nursefriendly.com info@nursefriendly.com ICQ #6116137
856-415-9617, (fax) 415-9618

150,000 + Nurse-Reviewed & Approved Nursing Links

http://www.4nursing.com
http://www.legalnursingconsultant.com
http://www.nursinghumor.com
http://www.nursefriendly.com
http://www.nursingcasestudy.com
http://www.nursingentrepreneurs.com
http://www.nursingexperts.com